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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

Pick-up times are from 8:45 to 9:15 in the morning. Actual pick-up time will depend on the location of hotel and traffic condition.

Complimentary pick-up and drop off service at selected hotels within the city limits to our tour departure point, where you will be transferred to your respective vehicle. Guests staying at other hotels are advised to find their own way to the departure point or to the nearest selected hotel for complimentary pick up.

Complimentary pick-up for hotels located at Jalan Bukit Bintang, Jalan Ampang, Jalan Raja Laut, Jalan Sultan Ismail and major hotels located within a 1 km radius from the Malaysia Tourism Centre Jalan Ampang, Kuala Lumpur.

A surcharge will be applicable for pick-up from hotels outside the selected hotels.


Notes:

Included: water and amusement park tickets

Closed on Tuesday except Malaysia / Singapore school Holiday and Malaysia Public Holiday.