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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

Complimentary pick-up and drop-off at selected hotels within the Kuala Lumpur city to tour departure point. Participants are to make their own way to the departure point or to the selected pick-up point to avail the complimentary pick-up. Pick-up and drop-off service outside the designated pick-up point is available with a surcharge.

Please indicate which hotel you are staying at the time of booking and we shall advise you the nearest and most convenience pick-up point for the tour and applicable pick-up surcharge.

Pick-up time is between 30 -45 minutes prior to the departure time and your actual pick-up time will depend on the location of your hotel and traffic condition.

Please wait at the hotel lobby.


Notes:
- Tour booking requires a minimum of two adults, and excludes theme park tickets and shows. Visitors below 21 years of age are not allowed in the casino.